Kroger | Rumor Mill Regarding Coupon Policy

Over the past few weeks I have received several emails in regards to the Kroger coupon policy. Also, tonight reader Beth posted on the Cincinnati Coupons Facebook page that the coupon policy is changing yet again. I’m gonna set a few things straight so that we are all on the same page!

1. On April 13, 2011 Kroger did change the coupon policy in the Greater Houston, TX region only. The major change was that stores are no longer doubling or tripling coupons. This has NO effect on the Cincinnati region.

2. Ever since I started couponing {3 1/2 years ago, hello I can’t believe it’s been that long!} it’s been frowned upon to combine a paper coupon with a e-coupon. Several months ago my Amelia Kroger store started handing back the paper manufacture coupons if the register beeped. When the register beeps it alerts the cashier that there is a problem with the coupon, like a e-coupon already deducted, wrong product bought, etc. I don’t shop any other Kroger stores in the Cincinnati region, so as far as I know no Cincinnati Kroger stores allows for “stacking”. If I am wrong, please correct me.

3. The official Kroger Digital Coupon Policy states that a paper manufacture coupon and a e-coupon are not to be combined (aka stacked). If that’s not official enough for ya, I’m not sure what is!

4. Another rumor that I have heard is that Kroger is going to stop doubling coupons in the Cincinnati region. Honestly, I don’t see this happening at all. If so, they will loose a huge percent of their customer base and I’m sure the company is aware of that.

So while other money saving websites may say that you can stack, this is my take on it from my own personal experience. I have sent a letter to corporate but I always get a read in between the lines kinda answer.

Feel free to leave any questions or comments in regards to Kroger’s Coupon Policy.

Comments

  1. Kristina says:

    I click on matchups and Kroger, but alas no matchups. Anyone know where I can find Kroger matchups for this week?
    Thanks

  2. sabrina says:

    thanks for clearing this up for people ! someone is starting rumors and I don’t like it .. i have heard this soo much been ask this myself as a couponer.. I been couponing for over 2 years and Kroger would certainly lose me as a top customer if this happen : )

  3. Maggie Marshall says:

    I was at the Latonia, KY Kroger…they let me stack the e coupons and regular coupons.

  4. Rachel Benson says:

    In Columbus, they had it on the news that Kroger was no longer taking paper coupons with e- coupons. In fact, 3 weeks ago, the cashier handed my paper coupons back saying they wouldnt take a paper if theres an e- coupon already loaded to your card.

    Im not a fan of the e-coupons since they dont double.

  5. The way that people are continuing to “stack” their coupons is by scanning your Kroger card AFTER they have already deducted the paper coupons. I went around and around with my local Kroger (Mt. Orab) because they wanted me to scan my card as soon as I got their. The machine clearly states that you may scan your Kroger card at ANY time. After a couple of calls to corporate they have cleared the mis-understanding with my store. I am now allowed to scan my card AFTER my paper coupons.

    • I still have yet to get an “official” word from Kroger. It’s silly that every store is different in regards to this policy.

  6. Heather says:

    I was told by a manager at the Crescent Springs, KY Kroger that they are now allowing the manufacturer and Kroger e-coupons to be stacked at check-out. It is apparently a new change. This was also supported at the Newport, KY Kroger location.

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  1. […] is in response to the Kroger Rumor Mill article I wrote 2 weeks ago. It is NOT okay to “stack” e-coupons with manufacture […]